Returns & Exchanges
At Happy Dad, we strive for 100% satisfaction with every bite, but due to the perishable nature of our food products, we handle returns on a case-by-case basis. If your order arrives damaged or incorrect, please reach out to our support team within 48 hours of delivery.
Return Process
- 1.Contact Support
Email our customer service team with your order number and a brief explanation of the issue regarding your food items.
- 2.Provide Documentation
Attach clear photos of the packaging and the product as it arrived to help us process your claim quickly.
- 3.Review Process
Our quality assurance team will review your request within 24 hours to determine if a refund or replacement is appropriate.
- 4.Resolution
Once approved, we will either ship out a fresh replacement at no cost to you or issue a full refund to your original payment method.
